Monatsarchiv für Januar 2010

DiBella Coffee - Excellent australian customer service

Montag, den 25. Januar 2010

I love coffee, I crave it. A day in Melbourne without coffee for the average Melbournian is like a day without synchronizing swatches for Parker Lewis. I don’t talk about this bitter mish-mash that we drink in German offices everyday allover the country. THAT I have to tell you is gross compared what the coffee […]

Bad australian customer service - some examples

Samstag, den 23. Januar 2010

Customer Service in australia? - Ha! I thought during the last 12 months that the Germans are super special über-spoiled when it comes to customer service. Australia is a customer service desert - I had to learn it the hard way.
On the list of uncool, mean, evil and bad to worst customer service ever:
Silver Top […]

The most social agency I’ve worked for in Germany

Freitag, den 22. Januar 2010

Social media - it’s the hype, new market, unknown grey field and hottest hottie since slicedBread0.9 or Web 2.0. This new bullshit bingo buzzword just outgrew all the newest shiny marketing fuzz during the last years just when the marketing people began to realize that Web2.0 is a vague and gormless attempt to sell you […]